The Productivity Paradox
The Productivity Paradox When Efficiency Diminishes Value This discussion explores the service-based economy and a theorem that over-maximized productivity leads to diminishing value. It covers the share of the service sector, examples of diminishing value through KPI abuse, how to measure value, technology’s role, and solutions via mission-aligned incentives, based on a detailed conversation. The Service-Based Economy In the United States, the service sector accounts for approximately 80% of the economy, based on GDP contributions. This includes industries like healthcare, education, finance, retail, and technology services. Globally, the service sector's share varies but averages around 60-65% in developed economies, with lower…
